Ski-Ride Productions' data protection Privacy Policy
Last updated 1 May 2010
Introduction ‘Ski-Ride’ (hereafter also ‘We’ and/or ‘Us’ and/or ‘Our’) means Ski-Ride Productions and all companies within the associated Vermellos Group resident anywhere in the world.
Ski-Ride are committed to protecting your privacy. Ski-Ride comply with the principles of the Data Protection Act 1998 and aim to maintain consistently high levels of best practice in Our use and processing of your personal information.
How we use information you provide to Us Ski-Ride use information We receive from you to provide the products and/or services you request from Us, to communicate with you and to personalise the information We send you. We do not sell, trade or rent your personal information to others.
We store the information you provide to Us, including information provided via forms you submit from Our website(s), and information which We may collect from your Internet browser. Our server, in common with almost all other web servers, logs each page that you visit on Our website and all files that you download from Our website.
Examples of how We may personalise information We send you include: adding your name to the greeting on any Newsletter(s) you sign-up to receive from Us; working out which departure airport, ferry port and/or rail terminal is closest to your location; and/or informing you about events/services/offers available in your location and/or area of interest.
Third parties may deliver to you some of the products and/or services that you request from Us: in such instances, whilst some or all of the information you provide to Us will be disclosed to those third parties, it will only be used for the delivery and administration of Our products and/or services.
Where We ask for your home and/or mobile telephone number and email address, this is to enable Us to contact you in relation to an enquiry you have made, to contact you about relevant products and/or services, to contact you if there is a problem with your request/order, and/or if there is another genuine reason for Us needing to contact you. If you provide Us with credit or debit card details in order to pay for a product and/or service, We will keep such details secure and ensure that they are only used with your consent for the purposes of paying for the products and/or services you request from Us and/or for any related refunds where appropriate.
When you enter a contest or other promotional feature promoted by Us, We may ask for your name, postal address, telephone numbers and email address so We can operate and administer the contest/promotion and notify winners.
Occasionally, We may also use information We collect to notify you by post, telephone, mobile telephone, email and/or SMS about new or existing Ski-Ride products and/or services and/or special offers, however, We will only do this if you have consented and opted-in to receive such notifications from Us.
Generally, by providing any requested information, you consent to Ski-Ride using that information for administrative purposes and for informing you of other products and/or services: by post, telephone, email and/or SMS. We may also occasionally use information We collect from you to notify you about functionality changes to Our website(s).
Each time you receive information from Us, We will provide you with the option to decline to receive further such information from Us (i.e. to opt-out). If you wish to exercise your right to opt-out, please contact Us in accordance with the instructions included with the information We send; or write to Us at Ski-Ride Productions, Data Protection Compliance Officer, 9 Arundel Mews, Arundel Place, Brighton BN2 1GG, England. If you have more than one postal address and/or telephone number and/or email address registered with Us, then please make sure you notify Us about any changes to your preferences for each such postal address and/or telephone number and/or email address.
As required by the Data Protection Act 1998, We follow strict security procedures in the storage and disclosure of all information you submit to Us.
Where We provide information to third parties (i.e. providers of products and/or services offered by Ski-Ride, or external data processing agencies such as mailing/shipping businesses) We will exercise the strictest control over such third parties contractually, requiring them and any of their agents and/or suppliers to: 1) maintain the security and confidentiality of all such information and to restrict access to such information to their own employees; 2) use such information for agreed purposes only and prevent such information being used for any other purposes and/or by any other parties; 3) refrain from communicating with you other than when expressly concerning the products/services in question; 4) return such information to Us at the conclusion of any contract term and destroy/delete any copies made of all or any part of such information, unless copies are required to be kept to comply with any statutory regulations. Additionally, We will restrict any information disclosed to the absolute minimum necessary to provide you with the products and/or services in question.
In cases where you contact Us by telephone, We also reserve the right to ask security questions (which We at our sole discretion deem appropriate), in order for Us to satisfy ourselves that you are who you say you are.
Your Consent Before you provide Us with any sensitive personal information, We will endeavour to make clear to you the reason(s) why We require it. We will also obtain your consent first. Otherwise, by providing Us with information, or by using Our website and/or SMS shortcode link text service, you consent to the collection, use and processing of such information by Ski-Ride to provide and/or send you information about Our products and/or services.
A customer may properly give her/his spouse's or partner's consent over the telephone or via Our website, provided she/he confirms that she/he has permission to do so. If such consent is written, the spouse/partner must independently endorse such consent.
Please note that We provide Our products/services outside the European Union (EU) and European Economic Area (EEA). Therefore, if you access Our website(s) whilst travelling overseas, for example, the information you provide to Us may be transferred outside the EU and/or EEA. Occasionally, Ski-Ride may also use product and/or service providers outside the EU and/or EEA for the purposes of processing products/services and/or systems testing/maintenance. Some countries outside the EU and/or EEA do not apply the same levels of data security as the UK and/or other countries in the EU and/or EEA. By submitting your details in such circumstances, you consent to this transfer. We will always use every reasonable effort to ensure sufficient protections are in place to safeguard your sensitive personal information.
Subsequent to you purchasing any products and/or services from Us, Ski-Ride may enter into an arrangement for such products/services to be provided by a third party. In such instances, the terms and conditions of your contract with Us will ensure that you consent to any transfer and/or processing of sensitive personal information to/by such provider, subject to the requirements of the Data Protection Act 1998 and associated regulations.
If you submit error-correction information and/or suggestions to Us regarding Ski-Ride's published Copyright content, you agree that We can incorporate this into Our Copyright content and/or website, and to display any information you write about yourself. We will not publish any direct contact details, except where you specifically confirm that you wish such information to be published.
Cookies Cookies are small digital files. We use them to enable Our server to identify your computer. We may automatically send your computer a cookie whenever you visit Our website, and/or when you register for Our ‘VIP’ membership & subscription services: We do this in order to track visitor traffic flow and to make Our website easier for you to use.
Our cookies only record which areas of Our website you visit and the length of time you spend on each of Our webpages.
Please note that any third-party product/service providers present on Our website may also issue cookies.
We also use third-party advertising companies to serve ads when you visit our website. These companies may gather and use information (but NOT information which includes your sensitive personal information) about your visits to this and other websites in order to display advertisements about goods & services which may be of interest to you. If you would like more information about this practice and to learn how you can opt-out from having such information used in this manner, please consult the Advertising and Privacy policy published by Google.
You can configure your computer to automatically accept all cookies, or to alert you each time when cookies are issued, or to reject all cookies. NB: if you choose not to accept cookies, then this may mean that certain services (such as previous registration identification) cannot be provided. For further information about cookies, please consult aboutcookies.org for detailed explanations about how cookies work and how they can be managed.
Disclosure of Information As mentioned above, Ski-Ride does not sell, trade or rent your information and We will never disclose information about you to third parties except to fulfil your specific requests/orders for products or services or information in cases where third parties deliver such relevant products/services/information.
Please note that We may be obliged by law to pass on your information to the Police or any other statutory authority.
Mailing List(s) Consent This section sets out the policy and procedures adopted by Ski-Ride in relation to gaining your consent to be placed on Our mailing list(s).
When you register/subscribe for membership to Our ‘VIP Members Area’, in order to access Our premium content, your details may be added to Our mailing list(s); in such event, We will give you access to Our User Account Management System in order to give you the option to choose which mailing list(s) you would or would not like to receive; you will also be able to choose not to receive any further information from Us and/or to remove your details from Our database(s).
Retention and Amendment of Personal Information It is preferable for Us to retain up-to-date information. Therefore, please advise Us, either via Our User Account Management System or in writing, about any changes regarding any personal information We may hold about you. We will amend details as required. We are, however, obliged and permitted by law and regulation to retain certain types of information for a minimum period of time: this minimum period of time is normally six years, but can be longer if the statute or regulation requires.
Subject Access Requests You have a statutory right of access to accessible sensitive personal information that We hold about you. To exercise this right, your application for access must be made in writing (for security control). Please write to Us at the following address: Ski-Ride Productions, Data Protection Compliance Officer, 9 Arundel Mews, Arundel Place, Brighton BN2 1GG, England. Please refer to the information you wish to see, giving details/dates if possible, and enclose a cheque for £10 (ten pounds Sterling) payable to Ski-Ride Productions. We will not administer Subject Access Requests by a third party, unless accompanied by the written authority of the individual who is the subject of the request.
Your choice of information You may change the type of information/material sent to you at any time. Ski-Ride allow you to select which information you would or would not like to receive, and to cancel any previous expressions of interest. If you wish to take advantage of this choice, please use Our User Account Management System, or write to Us at
Ski-Ride Productions, Information Processing Department, 9 Arundel Mews, Arundel Place, Brighton BN2 1GG, England.
Changes to Our Privacy Policy If We decide to change Our Privacy Policy, We will update all relevant documentation and post any changes onto Our website(s) so that you are always aware of what information We collect, how We use it and under what circumstances We may disclose it.
Contacting Us For all other enquiries, please Contact Us.
